top of page

Terms of Service

Terms and Conditions


The Ecotribo website is Owned and maintained by Ecotribo Ltd and maintained for your viewing and use. Access and use of this site by you constitutes acceptance by you of these Terms Of Use, which take effect from the first date of use.


Ecotribo Ltd. reserves the right to change these Terms Of Use at any time by posting changes online.


This Website also contains links to other websites not operated by Ecotribo Ltd. (the “Linked Sites”). Ecotribo Ltd has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site thereof.


Access to website

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods for general maintenance but will attempt to keep this to a minimum.


It is a condition of using the Website that all the information you provide is correct, current and complete. We reserve the right to disable any user in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.


We do not guarantee that the Website or any content provided on the Website is error-free. We manage your data according to our Privacy Policy.



You must not misuse this Website. You will not commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; annoy other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. 


Ecotribo Ltd will report any such breach to the relevant law enforcement authorities and disclose your identity. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual ownership

The intellectual property rights in all content made available to you on or through this Website remain the property of Ecotribo Ltd. or its licensors. They are protected by copyright laws and treaties worldwide. Ecotribo Ltd reserves all such rights. 

You may store, print and display the content supplied solely for your use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Ecotribo Ltd. or its licensors. Ocean Plastic Pots is a trade mark belonging to Ecotribo Ltd. 


No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of Ecotribo Ltd,

Terms of sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. 


You are entering into a contract with Ecotribo Ltd.


  1. All orders are subject to availability and confirmation of the order price.

  2. Dispatch times may vary according to availability. Any guarantees or representations made regarding delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

  3. To contract with Ecotribo Ltd., you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

  4. Ecotribo Ltd. retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and confirm the identity of the party you have contracted with. This will usually be Ecotribo Ltd. or may sometimes be a third party.

  5. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate.

  • All prices advertised are subject to such changes.



Our Contract

You will receive an acknowledgement email confirming receipt when you place an order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will be formed once we have approved your payment and we have debited your credit or debit card.


Ecotribo Ltd is not responsible for any and will not be held liable for any injury, damage or damage to property resulting from using an ocean plastic product. All use of plant pots and products is subject to the purchaser's own risk, and the purchaser accepts these risks when entering into a sale agreement.


Pricing and availability

While we ensure that all details, descriptions and prices on this Website are accurate, errors may occur.

  • If we discover an error in the price of any goods you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

  • We will treat the order as cancelled if we cannot contact you. If you cancel and have already paid for the goods, you will receive a full refund if not delivered.

  • Where applicable, prices are inclusive of VAT.

  • Delivery costs will also be charged; additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

  • The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

  • We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.



Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


Discount Codes

We may occasionally offer promotional discount codes, which may apply to any, or certain specified purchases made through this Website. The conditions of use relating to any discount code will be specified at the time of issue.

Discount applies to orders placed through the Ecotribo website owned and operated by Ecotribo Ltd only. It may not be used in conjunction with any other discount or code. Discount codes can only be used once. Trade customers excluded.



Please submit any cancellation via email to

Email cancellations must contain the following: 

First name, last name, order number, and email address. 

This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.


Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted and your order was shipped out after, we will gladly refund the complete balance charged, including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.


Content disclaimer

The information on our web pages is provided for convenience as part of the service we offer on this website.


Every effort has been made to ensure the accuracy of the information contained in these pages. Ecotribo Ltd, its employees or agents shall not at any time, in any circumstances, be held responsible or liable to any party in respect of any loss, damage or costs of any nature arising directly or indirectly from reliance placed on the material in these pages, or any other guidelines or policies issued by Ecotribo ltd. Visitors who rely on this information do so at their own risk.


All liability for loss, disappointment, negligence or other damage caused in the event of the bankruptcy liquidation or cessation of trade of any company, individual or firm mentioned is hereby excluded.


Similarly, no adverse inference should necessarily be drawn from the fact that any organisation or person or other information has been omitted from these pages, the content of the pages being determined in the sole discretion of Ecotribo Ltd.


Ecotribo Ltd. is not responsible for the content or reliability of linked websites. Listing should not be taken as an endorsement of any kind. We cannot guarantee that these links will always work, and we have no control over the availability of pages.


Linking to this website

You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information hosted on our site. However, we do not permit using our logo as a link without prior permission or our pages to be loaded into frames on your site. Ecotribo Ltd. pages must load into the user’s entire window. 

Design Trademarks

All our designs are bespoke uniquely ours. If you wish to use our designs, they are protected. You will need explicit written permission from the directors of Ecotribo Ltd for use. Our products and designs are trademarked and protected in the UK and abroad. In the UK, designs are protected by three legal rights: unregistered design rights, registered designs, and artistic copyright. Both unregistered design rights and copyright arise automatically and provide exclusive rights against copying. All three legal options protect our designs and products. We will not hesitate to protect our creativity and rights by legal means.

bottom of page